Refund policy

We accept products purchased from Leimeimei.com in new condition with tags and liners intact for a refund. Return shipping is at customer expense. You have 14 days from arrival date to exchange for refund on the cost of goods only.

Please note sale items are final sale are not eligible for return. Sale items include items purchased with a discount of 15% or more and are not eligible for return. For sanitary reasons please try on swimwear over your underwear, we do not accept exchanges that are worn or are soiled/stained.

Any items received that are not in original condition, in packaging with panty liner intact and tags attached or have stains/soiling will be immediately shipped back to you from our returns warehouse. We are unable to issue a refund on these items for sanitary reasons. 

We are confident you’ll love your pieces however if there are any issues with quality or a fault, we will resolve this quickly. Please contact our customer care team. Items suspected of being faulty must be returned via our normal returns process, for inspection by our quality control team.

Please email hello@leimeimei.com within 14 days from the arrival date for us to send you the postal address to return the item.